Shipping policy

Processing time

We try our best to process your order as soon as possible. Processing time may vary from 1 to 7 days depending on the items, the demand and our ability to go to the post-office. For Express shipping, please send us a request, we will gladly make a quote of price and timing.

  • Custom-made moccasins, 3-7 days after receiving your payment & measurements. A document explaining how to take your measurements is sent after receiving your order.  You may also find it here: Measurements required
  • For Starter Kits and Tools, 1 to 3 days. It would normally not exceed the fourth day after your purchase. 
  • For half-bull skins and bigger leather quantities, 1 to 3 days if in stock or 3-4 weeks if ordered from the tannery. Choice of color and stock may vary and not be reflected accurately on our shop, please send us a request. 

Shipping time

Shipping from France to the USA usually takes about 7 to 15 days.
Shipping from France to Australia and New Zealand would take up to 3 weeks.
It usually takes 3 to 10 days within the EU and UK.
World-Wide express shipping with Chronopost: 2 to 6 business days
(please request a quote if an express shipping is needed)

Once shipped, Earthing Moccasins is not liable for any packages lost, stolen, or delivered to the wrong address. Please make sure you enter your information correctly.

Postage is non-refundable.

Customs and import taxes

For deliveries abroad, customs fees, and taxes of all kinds may be requested, which do not appear in the total price. Buyers are responsible for any customs and import taxes that may apply.
We are not responsible for delays due to customs.

Exemption of VAT within Europe and DOM-TOM (article 293 B of the General Tax Code (CGI)
We are exempt from VAT for deliveries of goods to Europe and overseas departments (Guadeloupe, Guyana, Martinique, Mayotte or Reunion, Saint-Pierre, and Miquelon). Indeed, according to the VAT rules, the DOM is considered an export territory. The invoice must then mention the legal provisions that justify the absence of taxation: "Exemption from VAT in the application of article 293 and 294 of the General Tax Code".

 Do not hesitate to ask us for an invoice without VAT.